GoToAssist is a remote support software meant for establishing frictionless remote connections with customers. The remote management software offers simple plugins for viewing the customer's screen either using a desktop application or a web browser.
With GoToAssist, you can address issues on the system of both your employees and customers. It also helps with remote diagnostics, multi-monitor navigation and file transfer.
GoToAssist is also helpful in connecting with unattended computers. The simple process requires running an installer to start the remote set up on a customer's device for troubleshooting issues or conducting live sessions. Next, you can check for the available computers and use the one-click option for connecting anytime.
GoToAssist pricing details are available on request with the product experts at Techjockey.
Ipad Iphone Android Apps
Simple tap options for accessing GoToAssist from multiple mobile operating systems or devices.
An inbuilt toolbar in this remote support software makes it easy to add a computer for setting up unattended access.
The remote management software offers proxy and firewall-friendly connection for sharing files.
Mobile Device Support
The remote support software provides seamless mobile device support for screen sharing even while on the go.
You can transfer support sessions to another technician for resolving queries.
Store long-term data, save recordings and export reports with GoToAssist collaboration software
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Q. Is file transferring secure with GoToAssist?
Q. Can I use GoToAssist for switching between multiple customer screens?
Q. What is active directory connector in GoToAssist?
Q. Can GoToAssist be launched from a web browser?
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Q. How does GoToAssist work?